How to gather logs for Troubleshooting
The AIR Console generates the activities log, errors log, and warnings logs. These logs can be used to investigate and solve problems both by the users and the Binalyze AIR Support Team. The log files are stored in separate files on the Console machine.
Investigators and analysts can download these log files either by using the AIR Console user interface or by connecting to the console machine directly (find more details below).
System Administrators must collect log files from:
The AIR Console machine
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