SSL Certificate Management

Are you encountering security warnings when accessing AIR? Let's demystify the process of changing SSL certificates in AIR to ensure seamless and secure connections.

Understanding Self-Signed Certificates:

Many users wonder why they receive security warnings when accessing AIR. These warnings often stem from the use of self-signed certificates, which are SSL certificates created without a certificate authority. While self-signed certificates offer convenience, they lack the validation provided by certificate authorities, leading to "untrusted" status in browsers.

Navigating CSR and Certificate Authorities:

To obtain SSL/TLS certificates, organizations generate Certificate Signing Requests (CSRs) and submit them to certificate authorities (CAs) for validation. However, AIR does not handle CSRs due to identity verification complexities and associated fees. Instead, users are encouraged to create CSRs using tools like OpenSSL and obtain certificates from trusted CAs.

Importing Certificates into AIR:

To import corporate or self-signed certificates into AIR, users must establish the certificate chain, including the certificate itself, intermediate certificate, and root certificate. This process can be accomplished using a text editor and importing the combined certificate chain into the platform.

Clarifying Common Queries:

Properly posed questions, such as "How can I import my corporate certificate to AIR?" or "How can I upload my self-signed certificate to AIR?" help streamline the process. The answer lies in establishing the certificate chain and ensuring inclusion in clients' trusted root-certificates section for self-signed certificates.

Final Thoughts:

While SSL certificate management may seem complex, the tasks involved are straightforward. Support engineers need not possess extensive SSL knowledge, and consulting system administrator is always recommended for SSL-related tasks. By understanding these fundamentals, users can navigate SSL certificate changes with confidence in AIR.