Submitting Feedback

How to submit feedback, bug reports, and questions directly from the AIR Console

AIR includes a built-in feedback mechanism that allows analysts to share insights, report issues, and ask questions directly from within the Console. All submissions are sent securely to the internal support channel for review.

Accessing the Feedback Form

The Feedback button is accessible from within the AIR Console. Look for the Feedback icon, which is typically located in the bottom-right corner of the interface.

Submitting Feedback: Accessing the Feedback button from the Console

The Feedback button may appear in different locations depending on your Console version, but the icon and functionality remain the same.

Feedback Types

When submitting feedback, select the type that best describes your submission:

Type	Use When
Feedback	You have suggestions, ideas, or general comments about AIR
Bug Report	You've encountered an issue or unexpected behavior
Question	You need clarification or have a query about functionality

Submitting Your Feedback

Click the Feedback button to open the submission form:

Submitting Feedback: The Feedback submission form

Complete the form with the following information:

1. Feedback Type - Select Feedback, Bug Report, or Question

2. Contact Email - Automatically populated with your logged-in user's email address; can be edited if needed

3. Description - Provide a detailed description of your feedback, issue, or question

Attaching Additional Information

To help the support team understand and address your submission more effectively, you can include:

• Application Logs - Check the "Attach application logs" option to automatically include diagnostic information

• Screenshots - Click "Take Screenshot" to capture the current screen, or drag and drop existing image files

• Files - Drag and drop or browse to attach any relevant files

Submission Limits

Each user may submit feedback up to five times per day. This helps ensure all submissions receive appropriate attention from the support team.

What Happens Next

Once submitted, your feedback is securely transmitted to the AIR support channel where it will be reviewed by the team. For bug reports and questions, you may be contacted at your provided email address for follow-up information or resolution updates.