Dynatrace Integration

Using webhooks in Dynatrace, whenever Dynatrace detects a problem in the environment, a webhook triggers an HTTP POST request to a target URL that AIR Console.

Step 1 - Creating A webhook for Dynatrace

• Visit the Webhooks page in AIR,

• Click the "+ New Webhook" button in the upper right corner,

• Provide a self-explanatory name,

• Select "Dynatrace Webhook Parser" as the parser for this webhook,

• Select an Acquisition Profile when the trigger activates this webhook,

• Select the Ignore option or leave with its default value (defaults to 24 hours for recurrent alerts for a single endpoint),

• Provide other settings such as Evidence Repository, CPU Limit, Compression & Encryption to use or let AIR configure them automatically based on the matching policy

• Click the "Save" button

Step 2 - Creating the Integration Settings in Dynatrace

• In the Dynatrace menu, go to Settings > Integration > Problem notifications,

• Select Add notification, and a drop-down sub-menu appears,

• Display name This is the freeform name of this integration that will be displayed in Dynatrace on Settings > Integration > Problem notifications after finishing this configuration.

• Webhook URL The WebHook URL that you created in Step 1,

• Custom payload Once a problem is detected or resolved, this customizable payload is pushed through an HTTP POST to AIR,

• Optional Turn on Accept any SSL certificate,

• Optional Turn on Call webhook if new events merge into existing problems,

• Assign an Alerting profile,

• Select Send test notification to make sure your webhook integration is working,

• Save changes.